ArcadeGo ("ArcadeGo," "we," "our," or "us") respects your privacy and is committed to protecting your information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the ArcadeGo platform, including our websites, mobile applications, APIs, and related services (collectively, the "Service").
By using ArcadeGo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly, information collected automatically, and information from third-party services.
Information You Provide
Depending on how you use ArcadeGo, you may provide:
- Name or display name
- Email address
- Username
- Password credentials
- Profile information
- Reviews and ratings
- High score submissions
- Photos and uploaded media
- Event submissions
- Venue management information
- Support requests or communications
If you create or manage a venue account, we may also collect:
- Business contact information
- Venue details
- Hours of operation
- Promotional content
- Event and attraction information
Information Collected Automatically
When you use ArcadeGo, we may automatically collect:
- IP address
- Device type and operating system
- Browser information
- App version
- Approximate location data
- Usage analytics
- Crash and diagnostic data
We may use cookies, local storage, and similar technologies to operate the Service.
Location Information
ArcadeGo uses location information to power venue discovery and related features. Location data may be approximate (derived from IP address) or device-provided (with permission). You can control location permissions through your device or browser settings.
User-Generated Content
Content you submit may be publicly visible, including reviews, ratings, profile names, uploaded photos, event listings, comments, high scores, and venue updates. Please avoid submitting sensitive personal information publicly.
2. How We Use Information
We use collected information to:
- Operate and improve ArcadeGo
- Authenticate users
- Provide venue discovery features
- Display maps and nearby venues
- Process venue claims and management tools
- Moderate content and prevent abuse
- Personalize user experiences
- Analyze platform usage and performance
- Send service-related communications
- Respond to support requests
- Maintain platform security
- Enforce our Terms of Service
We may also use aggregated or anonymized information for analytics, research, and business purposes.
3. Third-Party Services & Data Sources
ArcadeGo may integrate with third-party services and data providers. Examples may include:
- OpenStreetMap
- Pinball Map
- Mapping and geolocation providers
- Analytics providers
- Cloud hosting providers
- Authentication providers
- Email delivery services
These services may independently collect information according to their own privacy policies. ArcadeGo is not responsible for the privacy practices of third-party services.
4. Sharing of Information
We do not sell your personal information.
With Service Providers
We may share data with vendors and service providers that help operate ArcadeGo, including hosting, analytics, and communications providers. These providers may access information only as necessary to perform services on our behalf.
Publicly Through the Platform
Certain information is intentionally public, including reviews, ratings, public profile information, venue contributions, uploaded venue media, event listings, and leaderboards and scores.
For Legal Reasons
We may disclose information if required to comply with law or legal process, enforce our agreements, protect users or the public, investigate fraud or abuse, or protect platform security.
Business Transfers
If ArcadeGo is involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction.
5. Data Retention
We retain information for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform integrity. We may retain backup copies or archived data for operational and legal purposes.
6. Account Deletion
You may request deletion of your account by contacting us.
Please note:
- Some public content may remain visible in anonymized form
- Certain records may be retained for legal, fraud prevention, moderation, or operational purposes
- Backups may persist temporarily
7. Security
We implement reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
ArcadeGo is not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your information, including accessing your information, correcting inaccurate information, requesting deletion, objecting to certain processing, and requesting portability of your data.
To exercise applicable rights, contact us using the information below.
10. Cookies & Similar Technologies
ArcadeGo may use cookies and similar technologies to maintain sessions, authenticate users, remember preferences, improve performance, analyze usage, and protect against abuse. You may control cookies through browser settings, though some features may not function properly if disabled.
11. Analytics & Diagnostics
We may collect analytics and diagnostic information to improve the platform, including feature usage, app performance, crash reports, and device information. Analytics data may be processed by third-party providers.
12. International Users
ArcadeGo may process and store information in the United States or other countries where our providers operate. By using the Service, you consent to the transfer of information across jurisdictions.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted with a revised "Last Updated" date. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.
14. Contact Us
For questions or privacy-related requests, contact:
ArcadeGo
Operated by Arcade Supply Company LLC
Email: privacy@arcadego.io